Help Center
Customer Service
At Shekya, we’re dedicated to making your shopping experience smooth and easy. Here’s a step-by-step guide on how to place your order and what to expect once you do!
How to Make an Order on Shekya.com
- Browse Our Products: Start by exploring our wide range of beauty products on Shekya.com.
- Add to Cart: See something you like? Simply click “Add to Cart.”
- Review Your Cart: Once you’ve selected all your items, click on your cart to review your order.
- Checkout: Proceed to checkout, where you’ll be prompted to enter your shipping details and choose a payment method.
- Place Your Order: Complete your order by confirming your payment.
What Happens After You Place an Order
- Email Confirmation: You’ll receive an email confirming that we’ve received your order, including a summary of your items and the total cost.
- Delivery Confirmation: We’ll give you a call to confirm the delivery or pickup location based on your preference.
- Order Updates: We’ll keep you posted on the status of your order, and you’ll receive a tracking number once it’s on the way!
Need Help Placing an Order?
If you’re having trouble placing your order online, we’re here to help!
- Call: +255-761-590-344
- Email: info@shekya.com
Feel free to reach out with any questions, and we’ll assist you in completing your order.
Pick Up at Our Store
Prefer to pick up your order in person? You can!
Our store is located at:
Mbezi Beach Plaza, Shop No. 28, Dar es Salaam, Tanzania
Give us a call at +255-761-590-344 if you need any help with directions.
