Privacy Policy
Privacy Policy for Shekya.com
Effective Date: October 8, 2024
1. Introduction
Welcome to Shekya.com, a cosmetics and beauty products store based in Dar es Salaam, Tanzania. At Shekya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from Shekya.com. By using our website, you agree to the terms outlined below.
2. Information We Collect
We may collect personal information from you in a variety of ways, including:
- Personal Information: When you make a purchase or attempt to make a purchase through our site, we collect your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Order Information: We collect data about your order, such as items purchased, order total, and shipping details.
- Device Information: We automatically collect information about your device, including your IP address, browser type, operating system, and browsing activity through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver products to you.
- Communicate with you about your order, provide customer support, and send updates.
- Improve our website and services by analyzing how customers interact with Shekya.com.
- Comply with legal obligations and prevent fraud.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: We use third-party providers (such as payment processors, shipping services, etc.) to help us fulfill orders and provide our services.
- Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal processes, protect the rights of Shekya, or ensure user safety.
5. International Data Transfers
As we sell products worldwide, your information may be transferred to and processed in countries other than Tanzania. We take steps to ensure your personal information is protected, regardless of where it is processed.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request that your personal information be corrected or updated.
- Request the deletion of your personal information, subject to certain exceptions.
- Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at info@shekya.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or disclosure.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the new policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@shekya.com
Address: Dar es Salaam, Tanzania
